Privacy Policy

Effective Date: January 15, 2025
At SparkLogic Tech, we understand that your financial data deserves the highest level of protection. This privacy policy explains how we collect, use, and safeguard your personal information when you use our investment analysis platform and educational resources.
1
Information We Collect

We collect information that helps us provide better investment analysis tools and educational content tailored to Taiwan's financial markets. This includes both information you provide directly and data we gather through your use of our platform.

Personal Information

Name, email address, phone number, and account preferences when you register for our services or contact us.

Financial Preferences

Investment goals, risk tolerance, and market interests to personalize your learning experience.

Usage Data

How you interact with our platform, including pages viewed, time spent on educational content, and feature usage.

Device Information

Browser type, operating system, and IP address for security and optimization purposes.

2
How We Use Your Information

Your information helps us deliver relevant investment education and analysis tools. We never sell your data to third parties, and we only use it for legitimate business purposes that benefit your learning experience.

Educational Content Personalization

We analyze your learning patterns to suggest relevant courses, articles, and market analysis that match your interests and skill level. This helps you focus on the most valuable content for your investment journey.

Platform Improvement

Usage data helps us understand which features are most helpful and where we can improve the user experience. We regularly update our tools based on how our community uses them.

Communication

We send important updates about your account, new educational content, and platform changes. You can control which communications you receive through your account settings.

3
Data Protection and Security

We implement multiple layers of security to protect your information, following Taiwan's Personal Data Protection Act and international best practices for financial technology platforms.

Our security measures include encrypted data transmission, secure server hosting in certified facilities, regular security audits, and restricted access to personal information on a need-to-know basis.

We retain your personal data only as long as necessary to provide our services or as required by law. Account information is typically retained for three years after account closure, while anonymized usage data may be kept longer for research and improvement purposes.

In the unlikely event of a data breach, we will notify affected users within 72 hours and take immediate steps to secure the system and prevent further unauthorized access.

4
Your Privacy Rights

You have significant control over your personal information and how we use it. These rights are designed to give you transparency and control over your data.

Access Your Data

Request a complete copy of all personal information we have about you, delivered in a readable format within 30 days.

Correct Information

Update or correct any inaccurate personal information in your account at any time through your profile settings.

Delete Your Account

Request complete deletion of your account and associated data, with some information retained as required by law.

Control Communications

Opt out of marketing emails while still receiving important account and security notifications.

Data Portability

Export your data in a standard format if you want to transfer it to another service provider.

Restrict Processing

Limit how we use your information while keeping your account active for essential services only.

5
Third-Party Services and Data Sharing

We work with carefully selected service providers to deliver our educational platform, but we never sell or rent your personal information to third parties for marketing purposes.

Essential Service Providers

We share limited data with hosting providers, email services, and analytics platforms that help us operate the platform. These companies are bound by strict confidentiality agreements and can only use your data for the specific services they provide to us.

Legal Requirements

We may disclose information if required by Taiwan law, court orders, or to protect the safety and security of our users and platform.

Business Transfers

If SparkLogic Tech is acquired or merged with another company, your information may be transferred as part of that transaction, but the new company would be bound by this privacy policy.

6
International Data Transfers

While our primary servers are located in Taiwan, some of our service providers may process data in other countries. When we transfer data internationally, we ensure adequate protection through standard contractual clauses and certification programs.

We maintain the same level of data protection regardless of where your information is processed, and we regularly audit our international partners to ensure compliance with Taiwan's data protection standards.

7
Updates to This Policy

We review and update this privacy policy annually or when we make significant changes to our data practices. When we update the policy, we'll notify active users by email and display a notice on our platform.

You can always find the current version of our privacy policy at sparklogictech.com/privacy-policy. We encourage you to review it periodically to stay informed about how we protect your information.

Significant changes will include a 30-day notice period before they take effect, giving you time to review the changes and decide if you want to continue using our services.

Questions About Privacy?

We're committed to transparency about our data practices. If you have questions about this privacy policy or how we handle your information, please reach out to our privacy team.

Email: [email protected]
Phone: +886222507811
Address: No. 39號, Dayuan 9th St, Taiping District, Taichung City, Taiwan 411
Response Time: We respond to privacy inquiries within 5 business days